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Common Mistakes on Google My Business

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  1. Unowned Accounts Your business is listed in Google results, and if you haven’t taken ownership of it yet, it is among the first mistakes made. Because you do not take this possession, you cannot edit your GMB account or respond to user comments. If you do not claim your GMB business property and there is no activity on your account for an extended period of time, users may suggest an edit that this listing does not exist. 2. Forgetting the message part clearly One of Google My Business features that allows businesses to respond to their visitors like live support is the Message section. If you leave the messaging feature turned on and do not look at the notifications, you may experience a loss here too. If you are actively using this feature, definitely focus on responding to your visitors’ messages. 3. Unclosed Business Accounts If a branch is completely closed in your area, you can mark it as “completely closed” on GMB. In this way, those who previously called or visited you...